Last updated: 17/11/2025
These terms govern your use of WePremium's services. By working with us, you agree to these terms.
WePremium is a web design and development agency based in Morocco. We create professional websites, provide ongoing maintenance, and help businesses grow online.
We provide professional web design and development, ongoing website maintenance, and UX/UI design services. Each project is custom-built to meet your specific business needs. We don't work on websites for adult content, gambling, illegal activities, services that conflict with Islamic principles, or services that violate Moroccan law.
For web design projects, you get a custom-designed website built from scratch, mobile-responsive design that works on all devices, basic SEO setup to help Google find you, SSL security certificate, and 30 days of support after launch. For maintenance services, you get regular monitoring and updates, security patches and backups, technical support, and hosting management.
To build your website, we need you to provide content like text and images in usable formats, respond to our questions and feedback requests in a timely manner, and review designs and give clear feedback. Delays in providing content or feedback will affect project timelines. You're responsible for ensuring you have the rights to any content you give us.
We accept bank transfers, checks, and cash payments. Projects require a deposit to start work, with remaining payments due at agreed milestones. For maintenance services, payment is due before each billing cycle. For subscription-based packages (Premium and Starter plans), the first month's payment is required in advance to commence work and is non-refundable once the project has started. Late payments may result in service suspension. All prices are in Moroccan Dirham unless otherwise agreed.
We offer a satisfaction guarantee during the design phase. If we can't create a design you like, you get your money back. Once development starts or hosting is activated, refunds are handled on a case-by-case basis. Contact us if you have concerns about your project.
Project timelines vary based on complexity. We'll give you an estimated timeline at the start. Your timely feedback is essential to staying on schedule. We can't guarantee exact completion dates because they depend on your feedback and content provision.
Once you've paid in full, you own your website's design and content. You keep full rights to any content you provide us. We retain rights to our development frameworks and code libraries but give you a license to use them as part of your website. Unless you ask us not to, we may showcase your completed website in our portfolio.
Our hosting includes premium NVMe servers, unlimited bandwidth, up to 5GB storage, up to 50 email accounts, SSL certificate, daily backups with 30-day retention, and 99.9% uptime guarantee. We handle all technical aspects of hosting including security updates and server maintenance.
You can cancel services with 30 days written notice to contact@wepremium.com. We may suspend services for non-payment, terms violations, or security concerns. After termination, you have 30 days to transfer your website files. Outstanding payments must be settled before final transfer.
We guarantee our work functions as specified and follows professional web development standards. We don't guarantee specific business results, search engine rankings, or traffic levels. Your website's success depends on many factors outside our control.
We're not liable for issues beyond our control like internet outages, server provider failures, or natural disasters. Our total liability is limited to the amount you paid for services. We're not responsible for content you provide or how you use your website.
We collect only essential information to provide our services. We never sell your data. We store project data securely and delete it within 90 days after service ends unless legally required to keep it longer. See our Privacy Policy for complete details.
We may update these terms occasionally. We'll notify active clients of significant changes by email. Continued use of our services after changes means you accept the updated terms.
Questions about these terms? Email contact@wepremium.com or call +212 628 04 07 83. We'll respond within 2 business days.
Everything your website needs. One trusted partner.
